Shipments and Returns
Orders are usually shipped on requested date and within a delay of 24 to 48 hours as long as we have received the full payment before to the deadline and that we have managed to contact you to confirm the date of shipment as being still valid. Delivery is usually made with the companies known as DICOM / GO JIT or PUROLATOR that offer us very competitive rates, that permit us to offer you the lowest price possible , unless you choose to organize and pay yourself for a transport of your choice. In that case, it is your responsibility to provide us with the name of the transport company and the pick-up date in a respectable time. Shipping charges include costs of preparation and packing. Rates vary according to the volume, weight and the place of destination. We will not combine two orders placed separately, each order will have its respective delivery charges.
We are not responsible for delivery delays due to the transport companies logistics, but will meet our obligations if the delay is caused by an error on our part.
However we will take great care to provide you with all the necessary tools to track your shipment and have your receive it as fast as possible.